Delete Your Account

Bible For All: One Big Story — mobile app

Delete your account

You can delete your Bible For All: One Big Story account and its data at any time. There are two ways to do it — you do not need the app installed to make a request.

Last updated: 12 August 2026 · The Devotionist

Option 1 — delete it in the app

Fastest

Account → Help & Support → Delete account

Open the app, go to the Me tab, choose Help & Support, then Delete account and confirm. Your account is removed immediately.

Option 2 — ask us to delete it

No app needed

Email us

Send us a request from the email address on your account, so we can confirm it is you. Include the words "delete my account" and, if you have one, the mobile number on your profile.

Email a deletion request

We action requests within 30 days.

What gets deleted

  • Your name, email address, mobile number and profile photo.
  • Your watch history and progress through the lessons.
  • Your bookmarks, highlights and notes.
  • Your quiz results, points, rank and reading streak.
  • Your Talk with Jesus conversations.
  • Your push notification token.

What we keep

Nothing. When your account is deleted we remove all of it from our systems. We do not keep a copy, and we cannot restore it later.

One thing we cannot delete for you: if you bought the printed book or a subscription, Shopify, Apple and Google hold their own records of that purchase for their accounting and legal obligations. Those are governed by their privacy policies, not ours.

Before you delete

Deletion is permanent. Your account cannot be restored, and you will not be able to sign in again with the same email address or Google/Apple identity.

Cancel your subscription separately. Subscriptions are billed by Apple or Google, not by us, so deleting your account does not cancel one. Cancel it in your App Store or Google Play account first, or it will keep renewing.

Lessons unlocked from your book are tied to your account, so you will lose access to them. You can scan the same QR codes again after making a new account.

Questions

If you are unsure about anything, contact us first at support@thedevotionist.com — we would rather help than have you delete something by mistake.

See also our privacy policy and support page.